Managing detected items automatically

You can specify how certain items are automatically handled when detected by sweeps or shields. By default, the Webroot software sets all items to Always Ask, which means that the program always lists the items it detects and requires you to take action on each one (or just leave them in Quarantine).

If you repeatedly see the same items during sweeps and shielding, you can specify that these items are always ignored or always quarantined:

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Always Quarantine. If the same unwanted items appear during sweeps, you can specify that they are always quarantined and not listed in the Quarantine panel during a sweep. For example, you might want to quarantine certain tracking cookies that get downloaded whenever you visit a particular Web site so you don’t need to always quarantine the cookies manually after every sweep. For shields, the Always Quarantine setting blocks activities related to the particular item and does not open an alert.

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Always Ignore. If you know some items are required for legitimate programs, you can specify that they are always ignored and not listed in the Quarantine panel during a sweep. For example, a legitimate program might need a piece of spyware that should not be removed. In this case, you can instruct the Webroot software to always bypass that spyware program during sweeps so it does not get moved. For shields, the Always Ignore setting allows activities related to the particular item and does not open an alert.

After you specify how Webroot software manages items in the Always Apply tab, the sweep function still detects them and includes them in its count of found items and traces, but it will not include the items in the Quarantine list, which reduces the number of items you must evaluate after sweeps.

Detected viruses are not displayed on the Always Apply tab.

To manage detected items automatically:

1.	In the Icon panel, click Options.

2.	Click the Always Apply tab.

The Always Apply tab opens with a list of all items found on your computer during past sweeps.

If desired, you can filter which items appear in the list by choosing one of the following options from the drop-down list:

•	Show All Items. Displays all items found in any sweep, unless you have cleared the item from the list.

•	Always Ask. Displays only found items that are set to Always Ask, which is the default setting.

•	Always Ignore. Displays only found items that you have set to Always Ignore.

•	Always Quarantine. Displays only found items that you have set to Always Quarantine.

To sort the list based on the heading, click a column head.

If you want to further reduce the number of items shown in the list, select ones that you don’t plan to handle with Always Quarantine or Always Ignore and click Clear from List. Clearing items does not delete them; it just makes the list on the Always Apply tab shorter for you to manage. If the program finds the same item again, it will be added to the list.

3.	To learn more about any item listed, click the View link. (You must be connected to the Internet to see the additional information.)

The Webroot Web site opens in your browser and displays information about the selected item to help you decide whether to ignore or quarantine the item.

4.	Select each item that you want to either quarantine or ignore every time. To select more than one item, hold down the Ctrl key and click each item you want to include.

5.	Click either Always Quarantine or Always Ignore.

Later, if you want the Webroot software to always ask about an item, you can return to the Always Ask panel, select the item again, and click Always Ask.